Privacy Policy (GDPR)
Effective date: May 2026
Dreamland Houses is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable Greek data protection law.
Data Controller
The data controller responsible for your personal data is:
ΧΑΛΑΡΗ ΕΥΑΓΓΕΛΙΑ (CHALARY EVAGELIA) – Vat No.: 064957879
Oia, Santorini 847 02, Greece
Email: info@dreamland-houses.com | Tel: +30 2286 072077
Data We Collect
We collect the following categories of personal data:
- Identity data: full name, date of birth, nationality.
- Contact data: email address, phone number, postal address.
- Financial data: payment card details (processed securely via our payment gateway; we do not store full card numbers).
- Reservation data: check-in/check-out dates, number of guests, special requests.
- Technical data: IP address, browser type, and usage data collected via cookies on our website.
Legal Basis for Processing
- Contract performance: processing is necessary to fulfil your reservation.
- Legal obligation: we may be required to retain certain data for tax and regulatory compliance under Greek law.
- Legitimate interest: to improve our services, prevent fraud, and ensure security.
- Consent: for marketing communications, where you have opted in.
How We Use Your Data
- To process and manage your reservation and payment.
- To communicate with you regarding your booking (confirmation, pre-arrival information, etc.).
- To comply with legal and regulatory obligations (e.g., guest registration under Greek hotel regulations).
- To send you promotional offers, only if you have given your explicit consent.
Data Retention
We retain personal data for as long as necessary to fulfil the purposes described above, or as required by Greek and EU law. Financial and tax records are retained for a minimum of 10 years in accordance with Greek tax legislation.
Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Request erasure of your data (right to be forgotten), subject to legal retention obligations.
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time (where processing is based on consent).
To exercise any of these rights, please contact us at info@dreamland-houses.com. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) at www.dpa.gr.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All payment transactions are processed over encrypted (SSL/TLS) connections.
Cookies
Our website uses essential cookies to operate correctly and, with your consent, analytical and marketing cookies. You may manage your cookie preferences at any time via the cookie settings banner on www.dreamland-houses.com.