Transaction Security

Effective date: May 2026

Dreamland Houses takes the security of your financial information extremely seriously. All online payments made through our website are processed using industry-standard security measures.

7.1 Secure Payment Processing

• All payment transactions on our website are processed through a certified, bank-approved payment gateway.
• Our payment gateway complies with PCI DSS (Payment Card Industry Data Security Standard) Level 1, the highest level of security certification for card payment processing.
• Supported payment methods include major credit and debit cards (Visa, MasterCard, Maestro, and others as displayed at checkout).

7.2 SSL/TLS Encryption

• Our website (www.dreamland-houses.com) is protected by SSL/TLS (Secure Sockets Layer / Transport Layer Security) encryption.
• You will see the padlock symbol in your browser’s address bar and the URL will begin with https://, confirming that your connection is encrypted.
• All data transmitted between your browser and our server – including payment card details and personal information – is encrypted and cannot be intercepted by third parties.

7.3 Card Data Handling

• Dreamland Houses does not store, process, or transmit full credit or debit card numbers on its own servers.
• Card data is entered directly into the secure environment of our payment gateway provider and is handled exclusively by them.
• We only retain a masked reference of your card (e.g., the last four digits) for customer service purposes.

7.4 Fraud Prevention

• All transactions are subject to automated fraud detection by our payment provider.
• Dreamland Houses reserves the right to cancel any reservation where fraudulent activity is suspected, and to report such activity to the relevant authorities.
• If your card issuer uses 3D Secure authentication (e.g., Verified by Visa, Mastercard SecureCode), you may be asked to complete an additional verification step during payment.

7.5 Responsibility

While we implement all reasonable security measures, Dreamland Houses cannot be held responsible for security breaches that occur outside our systems, including on your own device or network. We recommend that guests use secure, private internet connections when completing transactions and keep their login credentials confidential.

7.6 Contact for Security Concerns

If you have any concerns about the security of a transaction or suspect unauthorized use of your payment details, please contact us immediately at info@dreamland-houses.com or call +30 2286 072077. For issues related to your bank card, please also contact your card issuer directly.